Safety first

The Albus Hotel Amsterdam is open for our guests. We are constantly monitoring the latest developments for your safety and ours. Our employees are very careful about following the Dutch governments’ regulations regarding COVID-19. 

We are offering 100% refundable rates for all new reservations made after March 10th with an arrival date by the 31st of August 2020.

The following are the specific guidelines.

 

General guidelines for guests:

  • Keep 1.5 meters away from other guests and employees.
  • Stay at home if you have a cold or flu.
  • The Albus Hotel can refuse guests if they suspect colds and/or flu complaints.
  • Always follow the directions of the staff.
  • Thoroughly disinfect your hands upon entry.
  • Wash your hands thoroughly after using the toilet.
  • Pay contactless (pin or mobile).
  • Room service products  are delivered to the front door of Hotelroom, without physical contact.

If you do not comply with the 1.5m rules of The Albus Hotel and/or the applicable 1.5m rules of the government, access to The Albus Hotel can be denied. Damage caused to The Albus Hotel through your actions contrary to those rules can be recovered from you.

 

General guidelines for employees:

  • If you have cold or flu symptoms; stay home and don't come to work.
  • Explain the hygiene rules and the procedure to guests when checking in or taking the order.
  • Keep a distance of 1.5m as much as possible, both in the areas where only the catering staff (e.g. the kitchen) comes and in the areas where guests also come.
  • Notify guests and colleagues if the rules are not followed.

  

Hotel

  • Work exclusively with reservations.
  • Upon receipt, a check-up must take place to assess whether there are health risks (is/are the guest/guests having a cold and/or do they have flu complaints?). If so, access must be refused.
  • If there are no health risks, guide guests to the reception at an appropriate distance.
  • Have all guests wash their hands upon entering (a hand sanitizing gel).
  • Room attendants only enter rooms after the guests have left.
  • Thoroughly clean tables, chairs, and menus when guests have left the lounge area.
  • Make use of contactless, means such as pin or credit card, during checkout.

 

Restaurant

  • Work exclusively with reservations.
  • Upon receipt, a check-up must take place to assess whether there are health risks (is/are the guest/guests having a cold and/or do they have flu complaints?). If so, access must be refused.
  • If there are no health risks, guide guests to their table at an appropriate distance. Apply markings to prevent (groups of) guests who have to wait a while within a distance of 1.5m from each other.
  • Have all guests wash their hands upon entering (or with soap and water or a hand sanitizing gel).
  • Keep a minimum distance of 1.5 meters between the table.
  • More than 2 persons at one table are only allowed if this concerns persons who form a joint household.
  • Thoroughly clean tables, chairs, and menus when guests have left the hospitality business.
  • Make use of contactless means such as pin or credit card during checkout.

 

kitchen 

  • Workplaces must be located 1.5 meters apart.
  • If good, physical separation can be created between workplaces, for example through a (temporary) wall or PVC screen.
  • The employees have a daily health check with the employer before starting work and are found to be healthy.
  • Smart distancing is the starting point here Avoid permanent cross lines in the kitchen so that colleagues do not come within 1.5 meters of each other. Employees wash their hands at least every 30 minutes in accordance with RIVM regulations. Work surfaces should be cleaned every hour.

The basis is that everyone uses their common sense and observes the 1.5 meters in addition to personal hygiene.

Corona keeps us apart. But we've never been stronger & together