Vacancies

GUEST SERVICE SPECIALIST

What are you going to do?

Together with the entire Front Office and Reservation team you will ensure that all guests of the Albus have an unforgettable stay in and around the hotel. You do this by contacting the guests before, during and after their stay.

You are the contact person between our guests and the hotel. You create a personal atmosphere by welcoming guests. You are responsible to exceed the expectations of the guests, by finding out what the guest finds important and responding to them.

You also managing all reviews on various Review sites such as Tripadvisor.

Your responsibilities:

By providing "a sense of bliss", you try to approach each guest in person and guarantee a special stay, you act as a point of contact for both the team and the guest;

  • Assisting our guests in a friendly, efficient and professional manner during their stay in the Albus
  • You consider the specific wishes of the guest and communicate this to the various departments;
  • You handle any complaints and follow them up;
  • You control guest rooms and you take care of the different VIP treatments;
  • You keep guest profiles up to date
  • You handle suggestions from our guests and follow them up
  • You follow up all reports via review sites and act upon them if desired.
  • Support the reception department where necessary

We expect from you:

  • A completed MBO/HBO education within the Hospitality
  • Experience within a FO team in a 4 or 5-star hotel
  • Speaks and writes fluent English (Dutch or any other foreign language is an advantage)
  • Broad knowledge about the city of Amsterdam
  • A flexible attitude, willing to work in changing services
  • Resident in the Amsterdam region

 

RECEPTIONIST FT/PT

Your responsibilities

  • Contributing to the daily operation within the reception team at the Albus, both managing and hands on.
  • You support colleagues in the daily operation
  • As a teacher/coach, you train the new trainees
  • Taking care of the VIP’s and their associated programs.
  • You monitoring the social media of the hotel actively.

We expect from you:

  • Experience within a FO team in a 4 or 5 star hotel is a plus
  • Fluent in Dutch and/or English
  • Knowledge of the city of Amsterdam
  • Good communicative skills
  • A flexible attitude, willing to work in variable shifts

 

SOMMELIER

Your tasks:

  • Compose the wine list and combine wine arrangements with the changing tasting menus.
  • You can think 'out of the box' in your choices and do not immediately go for the familiar names. You like to think along in the total concept of Senses restaurant.
  • Primarily you take care of the wines during the service. Wine pairing ensures the ultimate experience of the tasting menu. You advise our guests in this.
  • In addition, you have a cooperative role as host / hostess; receiving guests and delivering top service.
  • Maintain guest contact, actively ask for feedback about quality and service.
  • Based on experience and following trends and developments in the market, keep the winelist update

So far, so good? Read on ...

We expect from you:

  • You are a Sommelier graduate (SWEN3)
  • Minimum 2 years experience in a fine-dining restaurant
  • Speaks fluently English and/or Dutch
  • Passion for gastronomy.

 

CHEF DE RANG / 1e RESTAURANT WAITER FT/PT

Are you looking for a dynamic environment where you have the possibility for showing initiative and personal development? Do you see yourself working in a modern, stylish and fine dining restaurant in the heart of Amsterdam? Do you have a hands-on mentality? Then this may be your next job in Senses restaurant!

We expect from you:

  • Experience in a fine-dining restaurant
  • Speaks fluently English and/or Dutch
  • A flexible attitude, willing to work variable shifts.
  • Wine knowledge and passion for gastronomy
  • Living in the Amsterdam area

 

BREAKFAST WAITRESS PT

For our motivated breakfast team, we are looking for a flexible (part time) colleague for 3 to 5 mornings a week. The Albus serves a "blissful breakfast" every morning, a buffet full of delicious and healthy products to start the day with. As a breakfast waitress you welcome the hotel guests and escort them to their table. You take care of the cleanliness of the breakfast room and the presentation and quality of the breakfast buffet. You work alternately in the kitchen and prepare the hot and cold dishes.

The Albus also offers the "blissful breakfast" as room service, so you also assist in preparing and bringing these orders to the hotel rooms. 

Job requirements

  • Experience as a breakfast employee in a 4 or 5 star hotel is an advantage
  • Attention to detail
  • Knowledge of the Dutch and / or English language
  • A flexible attitude
  • An extremely service-oriented mentality

 

ROOM ATTENDANT

Your responsibilities: 

  • A contribution to the daily work of The Albus Housekeeping team
  • Cleaning the bathroom and furniture, making beds, changing the bedding, fabrics and vacuuming of the rooms
  • Be extremely service oriented and assist guests with any questions
  • Follow up all cleaning programs and procedures

 Job requirements:

  • Living in Amsterdam
  • Available full time, including weekends and public holidays
  • Energetic, enthusiastic and motivated
  • A clean and tidy look
  • Eye for detail
  • Service-minded
  • Speak Dutch or English
  • Able to perform physically demanding work
  • Experience within a Housekeeping team in a 4 or 5 star hotel is a plus

 

INTERESTED?

Send your resume with photo and motivation letter to bart@albushotel.com

For all positions

  • If you have not received an invitation within 5 business days, unfortunately you will not be selected for an interview.
  • Applications that do not meet the requirements profile will not be answered.
  • Acquisition is not appreciated

The Albus offers

  • Excellent primary- and secondary working conditions (better then market conformity)
  • Personal training- and development program.
  • An interesting job on a full-time and/or part time basis.
  • A positive and friendly work environment where own initiative is appreciated.
  • Personal training and development.
  • Inhouse Experience.